Call 1-212-858-FOIL (3645) and 1-212-858-EPEE (3733)

Returns

Click Here to Download or Print Our Return Form

How do I return or exchange an item?

Looking to return or make an exchange? No problem, we have a no hassle return/exchange policy: we strive for your complete satisfaction. If at any time you're not 100% satisfied, send your unused equipment or unused apparel back within 10 business days of receipt for a full refund. No questions asked.

  • No restocking fees

  • No Hassle

  • Quick turnaround

To make a return or exchange:

  1. Contact Radical Fencing through Email or Text or Chat or Phone and we will issue you the needed Authorization Number and any other Return/Exchange Form.

  2. To return your item(s) just notify us and fill out the Return/Exchange form listing whether you want a return or exchange and send your product(s) back.

  3. To return your item(s) just notify us and fill out the Return/Exchange form listing whether you want a return or exchange and send your product(s) back.

Additional questions:

How long will it take to get my refund back?

Once your package is received and processed the refund will show up after 3-10 business days.

Is there a time limit on returns?

Yes, equipment and/or apparel will need to be returned within 10 business days of receipt.

Do I receive Store Credit or an actual refund?

You will receive a refund back to the original method of payment.

Do I need the packaging returned with the equipment and/or apparel?

Yes, please return the equipment and/or apparel with all original packaging and tags. Items that are returned without original packaging may be accepted and likely are subject to a restocking fee.

If I use the gear can I return it?

We really only commit to accepting unused returns for warranty purposes. If you have a problem with your gear call customer service to learn more about the warranty, and/or what we may do for you if the equipment and/or apparel is used.

We want you to be happy with your purchase.

We want you to be confident with your purchase.

We will do our best to make you happy.

When this doesn't work we will do what we can to refund or exchange your product as quickly and seamlessly as possible.

Thanks for Shopping at the Radical Fencing site.